Every consumer loan and lending process is different, but every client relies on us to process loans quickly, accurately, and efficiently. We’ve been doing this for a long time, so it’s only natural that people talk. We asked some different clients to tell us what they thought of the ParaData process and their experience:
In our business, it is imperative to have a solid, reliable, time-tested operating system. ParaData has always proven to be that system. Any situation we have experienced has been immediately and expertly addressed by our representative at ParaData. If the answer is not readily known, he will find it and always gets back to us in a timely manner. Without ParaData’s queuing, our delinquency would be much higher and less organized. Accounts are accessible easily and clearly. It is the central system through which all of our other software products can function to make Mid-Atlantic as successful as possible.
ParaData Loan Management system, we have not had an issue with either the integrity or reliability of the system. Probably one of its biggest strengths is its reliability and integrity. We have never had an issue with producing the GAAP earnings in accordance with any requests that we have received from our external auditors or bankers.
ParaData allows our company to process loans, collect delinquent accounts, and manage all aspects of the business. The support team at ParaData is a hidden bonus and a vital aspect to our successful relationship. Their knowledge of the lending business and data processing is outstanding.
The ParaData system has numerous menu driven report available to track your business. I have found over the years that the FlexGen report writer allows me to have customized reports created and designed specifically for my business.
The queueing system allows management a comprehensive overview of collector delegation and coverage. Assigning collector responsibilities by group and balance allows for complete coverage of delinquent clients. The queueing statistics allows for easy overview by management in real time.
We have used the ParaData platform for over 10 years. It has been stable, extremely reliable, and the support staff has been timely in responding to inquiries. The software is robust and fits our needs very well. ParaData’s commitment to the future was the primary driver to our decision to upgrade to their new platform. The various report options allows us the flexibility to produce targeted documents that help us monitor daily activity, as well as provide forecasting assistance.